I was paying monthly then received my current credit card bill. They billed me $215. When I called to ask why, they said my contract included an automatic renewal of the upcoming year's full amount all at one time. She repeatedly told me it is clearly stated that this payment is NON-REFUNDABLE. No advance warning they were going to do this. I repeated asked that they cancel my account and refund my money, as it was for the upcoming year, not the past one. She just kept telling me the money is non-refundable. This is a terrible way to do business and treat your customers. Has anyone who has had this experience been able to recover their money?
Match features an extensive Search section filled with various filters for searching, ways of searching, and search results organization options. The basic search begins with the gender, age range, and location of others you are looking to meet. From basic search you can refine your results further as you filter by any profile fields (appearance, interests, background, lifestyle), keyword, and/or username, and further filter results to show only those available for chat, online now, and/or with photos. Sort your results by newest first, activity date (when the user last used the site), age, distance, photo count, username, or by Match Picks, which are members the site’s algorithm predicts you will match with best. In addition to basic search and all of the filtering and sorting options, there’s also a mutual match search and reverse match search. Mutual match search matches you based on your user-inputted fields of who you are looking for in your profile, while reverse match search matches you based on the fields you have filled out about yourself in your profile. You also have the option to save any search you run to be used for future use. 
If the continued popularity surrounding Match doesn’t spark your interest, the data the site releases speaks for itself. 38% of members reportedly have had a relationship that started on the site and lasted over a month, much longer than almost any other site, while 33% of Match users report having relationships that last longer than 4 months. Because it’s a paid site, Match may not be on the top of your list of dating sites to try, but if you continue on the online dating route, it’s likely a site you’ll eventually land on. 
Several packages are offered by Match.com, which include features to suit the needs of the majority of online daters. Users will be able to make comments on photos, to test the waters. This feature is over and above the basic instant chat, private messaging, and sexy winks. There is also an entire range of tools to make your search process so much easier. The site offers a high-quality magazine, and this provides dating advice from Dr. Phil – the one, and only! There is a free membership trial available, but communication features are limited, although this will provide a good idea of which other singles are available in your area. Should you decide to pay for membership, you will appreciate the advantages of being able to contact matches near to you. Offline events also offer a standard bar, with meet-ups at restaurants, together with highly-creative detective meetings, and other events. Match.com manages to create the atmosphere of belonging to a community, despite its high numbers of users.

Let me break it down for you: match.com is owned by the match group, as is plenty of fish, Tinder, and hinge. Recently, they got caught in the act of utilizing Shady business practices. What they were doing.. And Tinder is STILL doing was sending people emails and blurred photos of fake matches. I've always felt these Services utilized a pretty poor business model. And seeing how they were trying to trick people into paying for a membership by utilizing this tactic it just makes me feel dirty. I mean, a lot of us have success with online dating and a lot of us has horror stories. It honestly feels like all of this is split right up the middle. So when you knowingly dupe a potential customer into paying for your service by utilizing a bot you throw that "we take catfish seriously mentality" right out the window.
It is because there are not any real people on match.com. Most of the profiles are fakes, or they are people who may have once been on the site and now their profiles are used as bait to get you to sign up and pay, thinking there are actual matches that could be made. Also a lot of the profiles are people who have not actually signed up and paid so they could not even get back to you if they wanted (unless they too pay for the privilege of sending an email reply). Do not sign up! This is an unethical site that does a bait and switch to get money out of you and others and does not delivery on any promises. Most of the profiles are cons trying to get something from you. This site should be shut down!
Match.com was founded by Gary Kremen and Peng T. Ong in 1993.[3][4] Early on, Kremen was assisted by Ong, who helped in the design of the initial system, and Simon Glinsky, who served as the company's marketing consultant.[5] Fran Maier joined the company as its director of marketing.[5] According to a retrospective from The Atlantic, Maier helped to develop Match.com's initial business strategy, which included a subscription model and the inclusion of diverse communities, including women, technology professionals, and the lesbian, gay, bisexual, and transgender communities.[5] Match.com went live as a free beta in early 1995, and was first profiled in Wired magazine that same year.[4][6]